Complaints and returns


If you wish to make a claim, please follow the claim form which can be downloaded here: COMPLAINT FORM

Please send the package to us with a completed claim form.

Upon receipt of the claimed goods, we will contact you immediately by email or telephone. Please do not send the goods COD, in this case we cannot accept the package and it will be returned to you.

For all information on how to make a product complaint, please refer to General Terms and Conditions

If you have any doubts or questions about the complaint procedure, please contact us at